Senior Information System Support Specialist - Radio Operations – F.C.C. Frequency Coordinator

Augusta, ME 04330, USA | Information Technology | Full-time


Office of Information Technology

Senior Information System Support Specialist

Radio Operations – F.C.C. Frequency Coordinator



CLOSES:  August 7, 2020


You are a talented professional who is driven toward success.  You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same.  You enjoy clearing hurdles as you strive for excellence.  If this describes you, we want you on our TEAM!!



The Office of Information Technology’s Radio Operations is seeking a Senior Information System Support Specialist to join us as the States F.C.C. Frequency Coordinator, Land Mobile Radio P25 Trunked Networking system specialist while Maintaining Systems in our daily operation from an advanced technical perspective.


ABOUT THE JOB DETAILS:                                                                                                           

The Radio Services Team supports assigned State of Maine Agencies with Two-Way radio communications as well as maintains the MSCommNet P25 VHF Digital Trunked Radio System.

Work will involve frequent communications with users, the ability to collaborate in a team environment, and the opportunity to use excellent customer service skills.  In this role, you will have the responsibilities for the Advanced Technical Services in our daily operations and the maintenance of the statewide radio system. Work is performed under limited supervision, and requires the ability to use critical thinking and sound judgment


You will work with a dynamic team of highly talented staff providing support for all daily operations.  You will have an opportunity to participate in all phases of support and maintenance of a wide-variety of diverse communications elements.  You will be exposed to different communications platforms and experience the excitement of facing different challenges every day.   This position is in Augusta.  Other duties may be assigned.



The primary responsibility will be the oversight and maintenance of hundreds of the State of Maine’s F.C.C. licenses. You will also be a member of a team providing LMR system support for several State of Maine agencies. You will be conducting analysis and working collaboratively in resolving issues, facilitating projects and more.


Preference will be given to individuals having experience with F.C.C. licensing rules, regulations and processes. Also, prior LMR Trunked networking experience.


Veterans and Gold Star Members, please alert us of your status in your cover letter.  The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment.

We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.  We cannot sponsor applicants requiring work visas.  


SALARY:   CLASS CODE: 0929                PAY GRADE: 26 - ($53,413.36 – 72,525.44/yr.) *


*Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.




The value of State’s share of Employee’s Retirement:  14.11% of salary for BU positions.  The value of State-paid Dental Insurance:  $14.60 biweekly.  The value* of State-paid Health Insurance:

  • Level 1:  100% State Contribution (employee pays nothing):  $470.99 biweekly
  • Level 2:  95% State Contribution (employee pays 5%):  $447.44 biweekly
  • Level 3:  90% State Contribution (employee pays 10%):  $423.89 biweekly
  • Level 4:  85% State Contribution (employee pays 15%):  $400.34 biweekly


*The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.